Privacy Policy

This Privacy Policy applies to the services of Clara & Iris, based in Canada, and reachable via info@claraandiris.com.
We respect the privacy of our customers and ensure that all personal information provided to us is handled securely and confidentially.

Information We Collect

We collect personal data that you provide to us when placing an order, creating an account, or interacting with our website, such as:

• Full name

• Address information

• Email address

• Phone number

• Payment information

• IP address and device data

• Website activity and browsing behaviour

How We Use Your Information

Your information may be used for the following purposes:

• Processing and shipping your orders

• Providing customer service and support

• Sending updates, promotions, and relevant product information

• Improving our website, user experience, and overall services

Sharing of Information

Your personal data is only shared with third parties when necessary to provide our services (e.g., payment processors, shipping partners such as Canada Post, or marketing platforms like Klaviyo) or when required by law.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Canadian law.

Cookies

Our website uses cookies to improve functionality, analyse visitor behaviour, and support marketing efforts. You can adjust your cookie preferences through your browser settings at any time.

Your Rights

You have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing activities, or request data portability.
To exercise any of these rights, please contact us at info@claraandiris.com.

Contact Information

For any questions or concerns about this Privacy Policy, please reach us at:
Email: info@claraandiris.com