Shipping and Delivery

At Clara & Iris, we strive to deliver your order as efficiently as possible. This document outlines our shipping and delivery policy.

Processing Time

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with the tracking details.

Delivery Time

The estimated shipping time is 3 to 7 business days, depending on your location and the chosen shipping method. Please note that delivery times are estimates and may be affected by high demand, carrier delays, or customs inspections.

Clara & Iris is not responsible for delays caused by third-party carriers, customs, or other unforeseen circumstances.

Shipping Method and Origin

All orders are shipped directly from our supplier in China. As a result, customs fees or import taxes may apply, depending on the country of delivery. Customers are responsible for any additional charges.

Shipping Costs

Shipping costs are calculated at checkout based on weight, destination, and the selected shipping method.

Responsibility During Shipping

• Once the tracking information indicates that the package has been delivered, the responsibility for the order transfers to the customer.

• Please ensure your shipping address is accurate. Any errors must be reported within 24 hours of placing the order.

• Clara & Iris is not liable for lost, delayed, or damaged packages caused by carriers, customs, or incorrect addresses.

Contact Us

For any questions about shipping, please contact us at:

Email: info@claraandiris.com